Product Support Specialist (Pune Division)

Product Support Specialist (Pune Division)

06 Aug
|
Recro
|
Pune Division

06 Aug

Recro

Pune Division

Job Description

? We're Hiring | Product Support Engineer | Pune (Onsite)

Are you passionate about solving technical problems and delivering exceptional customer support? We're looking for a Product Support Engineer to join a agile team supporting enterprise SaaS applications.

? Location: Pune (Onsite)

? Shift: 24x7 Support (Primarily US EST/PST Night Shifts)

? Benefits: Both-side cab facility + Night Shift Allowance

What We're Looking For:

✔️ 2+ years of experience in Technical Support / Product Support / Software Support (SaaS preferred)

✔️ Experience supporting customer-facing applications

✔️ Hands-on experience with:

- SSO & Access Management
- SaaS & Cloud Computing
- FTP & SMTP
- HTML

✔️ Experience with ticketing/CRM tools (Salesforce preferred)

✔️ Strong troubleshooting and analytical skills

✔️ Excellent written and verbal communication

✔️ Willingness to work in US night shifts

If you enjoy troubleshooting complex technical issues and providing world-class customer support, we'd love to connect!

? Interested candidates can share their updated resume via DM or email.

📌 Product Support Specialist (Pune Division)
🏢 Recro
📍 Pune Division

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