Key Responsibilities:

1. Strategic Leadership & P&L; Ownership

- Lead and manage business lines across staffing, payroll, WISE for industries, and recruitment
- Own full P&L; responsibility including revenue generation, cost control, and profitability
- Develop scalable models supporting apprenticeship and skill-integrated programs

2. Business Growth & Expansion

- Design and implement strategic plans for business development and client acquisition
- Explore and tap into emerging sectors and talent service opportunities
- Develop new product lines and services aligned with industry demands

3. Client Acquisition & Relationship Management

- Drive B2B engagements with corporates, staffing agencies, and industry councils
- Deliver client-centric solutions tailored for skill-based hiring and apprentice deployment
- Ensure consistent client satisfaction and long-term partnership retention

4. Operational Excellence & Delivery Oversight

- Oversee implementation and performance of WISE, RTD, Certification, and Apprenticeship programs
- Establish KPIs, dashboards,



and reporting systems to track business and program success
- Ensure quality, compliance, and service-level adherence across geographies

5. Team Leadership & Capability Building

- Build and lead high-performing teams across sales, operations, and client servicing
- Set performance benchmarks, conduct reviews, and drive accountability
- Promote a results-driven, collaborative work workplace

6. Compliance, Quality & Risk Management

- Ensure regulatory compliance across payroll, staffing, and apprenticeship operations
- Implement risk mitigation strategies to manage labor law, payroll errors, and contract disputes
- Maintain audit-readiness and uphold certification quality standards

7. Stakeholder & Ecosystem Engagement

- Liaise with government bodies, SSCs, industry councils, and internal MSU teams
- Collaborate with marketing, admissions, and academic functions for integrated execution
- Represent MAPL at external forums to enhance visibility and partnerships

📌 Business Head/VP-Industry Solutions (Gurugram)
🏢 Medhavi Skills University
📍 Gurugram