Job RequirementsAbout the RoleThe Credit Operations Manager Retail Assets is responsible for managing end-to-end operational activities related to loan disbursals across PAN India locations. This includes handling original property documents, coordinating with internal teams and external vendors, and overseeing a team of local operations officers. The role ensures timely and error-free processing of loan documentation while maintaining service level agreements (SLAs) and turnaround times (TATs).Key ResponsibilitiesPrimary ResponsibilitiesManage original property documents for loan applications.Execute on-ground disbursal activities such as cheque handling and preparation of documents for legal vetting.Collaborate with sales and credit teams to resolve documentation-related queries promptly.Liaise with legal and technical vendors for document verification.Supervise a team of local operations officers responsible for post-disbursal checks and physical document collection and scanning.Ensure adherence to defined SLAs and TATs for end-to-end loan disbursal processes.Secondary ResponsibilitiesNot applicableWhat We Are Looking ForEducationGraduate in any discipline (mandatory)ExperienceRelevant experience in credit operations or retail asset operations preferredSkills and AttributesStrong organizational and coordination skillsAttention to detail and accuracy in document handlingAbility to manage teams and ensure process complianceEffective communication and stakeholder managementCommitment to meeting service delivery timelines and quality standards Job RequirementsAbout the RoleThe Credit Operations Manager Retail Assets is responsible for managing end-to-end operational activities related to loan disbursals across PAN India locations. This includes handling original property documents, coordinating with internal teams and external vendors, and overseeing a team of local operations officers. The role ensures timely and error-free processing of loan documentation while maintaining service level agreements (SLAs) and turnaround times (TATs).Key ResponsibilitiesPrimary ResponsibilitiesManage original property documents for loan applications.Execute on-ground disbursal activities such as cheque handling and preparation of documents for legal vetting.Collaborate with sales and credit teams to resolve documentation-related queries promptly.Liaise with legal and technical vendors for document verification.Supervise a team of local operations officers responsible for post-disbursal checks and physical document collection and scanning.Ensure adherence to defined SLAs and TATs for end-to-end loan disbursal processes.Secondary ResponsibilitiesNot applicableWhat We Are Looking ForEducationGraduate in any discipline (mandatory)ExperienceRelevant experience in credit operations or retail asset operations preferredSkills and AttributesStrong organizational and coordination skillsAttention to detail and accuracy in document handlingAbility to manage teams and ensure process complianceEffective communication and stakeholder managementCommitment to meeting service delivery timelines and quality standards

📌 Credit Operations Manager (Hyderabad)
🏢 IDFC FIRST Bank
📍 Hyderabad