As a Forward Deployed Engineer (FDE), you'll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes. You'll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You'll own projects end-to-end from problem definition and system design to launch and iteration and be accountable for real business impact. This is a hands-on generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.
Responsibilities
- Partner with customers to understand operational challenges and success criteria.
- Translate open-ended problems into clear technical designs and implementations.
- Build AI agents that integrate with customer systems and perform real tasks.
- Own deployments, including reliability, performance, and continuous improvement.
- Test with real data, measure outcomes,
and iterate based on results.
- Collaborate with Product and Engineering to ship high-quality solutions.
- Contribute to tools, documentation, and best practices that scale customer delivery.
Requirements
- 5+ years of experience in software engineering or technical problem-solving roles.
- Strong fundamentals in software design and system thinking.
- Experience working across systems, integrations, and data flows.
- Comfort working directly with customers and owning ambiguous problems.
- Clear communication skills and a robust ownership mindset.
- Curiosity and interest in building AI-powered systems that work in practice.
Nice To Have
- Experience in forward-deployed, solutions engineering, or customer-facing roles.
- Exposure to AI agents, automation, or conversational systems.
- Experience operating and improving production systems.
This job was posted by Tanya Pandey from Scaler Academy.