Reporting Analyst

Experience: 3 to 5 years

Location: Guadalupe

Skills: Power BI, MS Excel, HighRadius, MS PowerPoint, SAP S/4HANA, Emagia, O2C reporting, analytics, finance operations

Key Responsibilities
Design, develop, and maintain O2C reports, dashboards, and scorecards using Power BI, MS Excel, and HighRadius Analytics
Deliver insights across the full O2C lifecycle including:
• Order Management
• Billing & Invoicing
• Credit Management
• Collections
• Dispute Management
• Cash Application
Utilize HighRadius CAA, CLS, DMS, CRD & EIPP Clouds and Analytics modules to extract, analyze, and interpret data
Analyze trends, SLAs & KPIs, and variances related to:
• AR Aging
• DSO, past due, collections effectiveness
• Dispute cycle time and root causes
• Cash application accuracy and efficiency
• Billing quality and invoice rejections
Develop executive-ready presentations and insights using MS PowerPoint for O2C leadership reviews
Partner with O2C process owners and leadership to translate business questions into analytical solutions
Provide proactive recommendations and actionable insights to drive process improvements and performance optimization
Support ad-hoc analysis, deep dives, and root cause investigations as requested by O2C leadership
Ensure data accuracy, consistency, and governance across reporting solutions
Drive continuous improvement and automation opportunities within reporting and analytics
Act as a subject matter expert for O2C reporting tools and data sources

Required Qualifications
3–5 years of experience in O2C reporting, analytics, or finance operations
Strong hands-on experience with:
• Power BI (development, data modeling, DAX, dashboards)




• Advanced MS Excel (pivot tables, Power Query, complex formulas)
• MS PowerPoint (executive-level presentations)
Proven experience with HighRadius platforms: CAA, CLS, DMS, CRD, EIPP Clouds Analytics module
Working knowledge of SAP S/4HANA
Experience with Emagia reporting and analytics
Strong understanding of end-to-end Order to Cash processes
Excellent analytical, problem-solving, and critical-thinking skills
Ability to translate complex data into clear business insights
Strong communication skills with the ability to influence senior stakeholders
Detail-oriented with a high standard for data accuracy and quality

Preferred Qualifications
Experience supporting global or shared services O2C organizations
Exposure to automation, advanced analytics, or reporting optimization initiatives
Experience working directly with senior leadership teams
Knowledge of SLA & KPI frameworks and best practices for O2C performance management

Key Competencies
Attention to detail
Data-driven decision making
Stakeholder management
Business storytelling with data
Continuous improvement mindset
Robust organizational and time-management skills
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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