Digital Business Representative

Experience: Not Available to Not Available years

Location: AMER - Costa Rica - SanJose - Belen

Skills: Fluency in English, Spanish, Portuguese, inside sales, SaaS, technology sales, CRM, sales automation tools, Salesforce, HVS, Clari, Gong, Outreach, analytical capabilities, conversion optimization, consultative discovery, CRM dashboards, pipeline hygiene

Company Overview
Job Requisition ID # 26WD96233 This requisition has multiple openings of the same position in this specific location and such will be hiring more than one individual to fill these exciting opportunities at Autodesk!

Position Overview
Autodesk is seeking a high-performing and consultative Digital Business Representative (DBR) to independently drive digital revenue performance across moderate-complexity transactions while contributing to digital sales motion optimization. In this skilled-level role, you will own advanced inbound and signal-based outbound motions, manage moderate-complexity opportunities end-to-end, and consistently achieve ACV and KSO benchmarks. You will leverage CRM analytics, performance insights, and structure digital selling techniques to optimize conversion rates, expand whitespace within accounts, and improve digital sales effectiveness. This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager. There is an expectation to be in the office with frequency.

Responsibilities
Drive inbound and signal-based outbound outreach across multiple opportunity types (hotline, chat, MQLs, ecommerce triggers, abandoned carts, trials, etc.)
Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively
Consistently achieve quarterly ACV, revenue, pipeline, and expansion targets




Identify whitespace and expansion opportunities within existing digital accounts
Conduct consultative discovery aligned to customer workflows and business objectives
Analyze inbound and outbound conversion performance and refine outreach strategies
Leverage CRM dashboards and analytics to prioritize strategically and improve forecast reliability
Maintain high CRM accuracy and pipeline hygiene
Translate performance metrics into actionable insights to enhance digital effectiveness
Contribute structured feedback to optimize campaigns, automation, and digital pathways
Deliver high-quality consultative engagement across phone, chat, and email
Ensure SLA adherence and +90% response rates
Proactively identify and recommend improvements to digital sales processes
Resolve moderate-complexity pricing and fulfillment issues in coordination with Finance and Operations

Minimum Qualifications
Fluency in English in combination with either / both Spanish and Portuguese
3+ years of inside sales, SaaS, or technology sales experience
Proven track record of consistent quota attainment
Experience managing moderate-complexity digital transactions end-to-end
Proficiency in CRM and sales automation tools (Salesforce, HVS, Clari, Gong, Outreach, etc.)
Robust analytical and conversion optimization capabilities
Experience selling across phone, chat, and email channels

The Ideal Candidate
Aligns Autodesk solutions to customer business objectives
Manages pricing discussions within guardrails




Converts performance metrics into strategic actions
Strategically manages opportunity mix for maximum impact
Ensures high data integrity and reliable forecasting
Coordinates effectively across internal stakeholders

Learn More About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).

📌 Digital Business Representative (Mumbai)
🏢 Autodesk
📍 Mumbai