Supply Chain Administrator

Experience: Not Available to Not Available years

Location: Kiev, UKR

Skills: procurement, supply chain, imports, Microsoft Excel, Microsoft D365, ERP systems, supply chain certifications, APICS CPIM, APICS CSCP, conflict resolution

Duties and Responsibilities
Optimal logistics service to principals & customers: Assist with processing purchase requisitions and generate purchase orders in Azelis ERP. Tackle any deviation (price, quantities, lead times, regulatory, …) with Supply Planners and Product Managers. Ensure proper follow up of order pipe. Track deviations and maintain dates and data. Coordinate with Customer Experience Specialists to ensure timely order fulfillment. Handle upstream logistics (transportation, warehouse receipt where applicable). Take care of import arrangement where applicable. Rationalize cost per unit, using various leverages (bundling of multiple orders, limiting partial deliveries, avoiding express, …). Accrue logistic costs properly (transport, surcharges & demurrages, other logistics costs). Report any deviation in automatic calculation to logistics team. Handle any inquiries related to orders and order documentation from principals, forwarders, customs and warehouses. Advise Customer Experience Specialists on any pain point which would prevent/delay deliveries to customers. Interact with principals, forwarders, customs and warehouses regarding order status, quotations and deliveries. Track orders and follow up on outstanding deliveries. Propose logistic solutions in case of deviations, in cooperation with logistics/commercial teams. Verify invoices against purchase orders and delivery notes.



Ensure on-time invoice matching, raise credit notes/adjustments. Assist with supplier onboarding, documentation collection, price list recording.

Conformance & contribution to sustainability:
Master ERP functionalities related to own scope. Ensure compliance with all company policies and procedures. Comply with QA and SHE requirements, procedures and working instructions in order to maintain high service standards and quality of Data Management. Provide feedback to all stakeholders to allow closing of non-conformances in CRM. Translate the Group’s Sustainability Strategy into concrete job-related actions.

Continuous process optimization and excellent teamwork:
Provide regular feedback to process owners and key users to enable operational excellence, efficiency and effectiveness. Develop expertise in processes and work instructions related to own scope and support development of best practices. Contribute to continuous improvement of logistics to ensure effective cost - quality – lead time balance. Act as back-up within the Procurement team as required.

KPIs
Customer and principal satisfaction and loyalty scores, positive feedback from customers, principals and internal teams
Number of orders processed in D365 weekly
Order accuracy %
Automation and tool adoption index




Up-to-date order pipe : date-management hygiene %, comments on deviating PO
Fill rate %
Supplier OTIF %
LC cost per kg %
Logistics accruals vs actuals
Auto-match rate
Punctuality of invoice matching
Response and resolution time (vs Service Level Agreement)
Reduction in recurring customer and principal issues

Experience, Skills & Education
Proven experience in procurement, supply chain, imports and cross-functional working. Basic knowledge of procurement or supply chain processes. Excellent organisational skills, attention to detail and autonomy. Time management and prioritization. Agility, continuous improvement mindset. Collaboration and teamwork. Advanced user of various IT tools & ERP systems. Understanding of customer, supplier and market dynamics and requirements. High service level standards. Strong communication skills, conflict resolution. Proficiency in English.

Education
Bachelor’s degree in Supply Chain, Business, or equivalent experience. 3+ years of experience in procurement, or related roles. Experience in specialty chemical distribution or similar regulated industry preferred. Proficiency with Microsoft Excel (Advanced level required). Experience using Microsoft D365 or similar ERP system (Preferred). Supply chain certifications (e.g., APICS CPIM/CSCP) a plus.

Reporting line
Procurement & Supply Planning Supervisor
Internal and external stakeholders of the role
Internal: Commercial Team, Customer Experience & Supply Chain Team, Finance Team, SHEQ Team.
External: Principals, Customers, Logistic Providers, Warehouses, Customs.

📌 Supply Chain Administrator (Mumbai)
🏢 azelis india
📍 Mumbai