Company Name: VARITE India Private Limited

About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:

- Result-oriented Level 2 Network Expert with 5–6 years of hands-on experience in enterprise network operations, incident management, troubleshooting, and administration across LAN, WAN, wireless, routing, switching, VPN, MPLS, and network security environments.
- Skilled in diagnosing complex network issues, supporting service restoration, coordinating with Level 3 teams, vendors, and service providers, and ensuring SLA-driven delivery in 24x7 operations.
- Strong understanding of ITIL processes, network monitoring, documentation, change support, and continuous service improvement.

Qualifications:
Technical Skills

- Networking: LAN, WAN, MAN, MPLS, VPN, GRE/IPSec, OOB Connectivity, VRF, VPRN, VPLS, VLL
- Routing & Switching: OSPF, EIGRP, BGP, RIP, Static Routing, VLAN, Trunking, STP, EtherChannel, NAT, PAT, QoS
- Platforms: Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISR Routers, Cisco Wireless LAN Controllers, Access Points
- Data Center: Cisco Nexus, vPC, VDC, Data Center Switching Concepts
- Network Security: Cisco ASA, Check Point, IDS/IPS, AAA, TACACS, Access Control, Secure Device Administration
- Monitoring Tools: SolarWinds, HPOV, NNM, Ticketing and ITSM Tools
- Protocols & Services: TCP/IP, OSI Model, DNS, DHCP, IP Addressing, Subnetting, Route Filtering, Prefix Lists, Distribute Lists
- Good experience with PRTG tool, ServiceNow/Matrix42, Mist SDWAN, Cisco DNAC, Cisco ISE.

Core Competencies

- Level 2 Network Operations and Technical Escalation Support.
- Incident, Problem, Change, and Request Management.
- Network Monitoring, Alert Handling, and SLA-Based Service Restoration.
- Router, Switch, Firewall, Wireless, VPN, and WAN Troubleshooting.
- Vendor, ISP, Field Team, and Level 3 Coordination.




- Technical Documentation, Knowledge Base Articles, and Runbook Management.
- 24x7 Operations, Rotational Shift Support, and Planned Maintenance Support.

Professional Experience

- Provided Level 2 technical support for enterprise network infrastructure across LAN, WAN, wireless, routing, switching, MPLS, VPN, and network security environments.
- Troubleshot and resolved incidents related to routers, switches, firewalls, wireless access points, VPN tunnels, WAN links, routing protocols, VLANs, trunks, network performance, latency, packet loss, and link failures.
- Acted as an escalation point for Level 1 support teams and ensured timely resolution of incidents and service requests in line with defined SLAs and operational processes.
- Analyzed node-down alerts, bandwidth utilization, port issues, IP addressing conflicts, service provider faults, and physical layer incidents to restore network availability.
- Coordinated with Level 3 teams, vendors, ISPs, service providers, field support, and internal stakeholders for complex incident resolution and problem management.
- Monitored network devices and links using tools such as SolarWinds, HPOV, and NNM to support alert handling, performance analysis, utilization reporting, and availability tracking.
- Supported standard operational activities including configuration validation, device health checks, IOS backup and restore support, inventory updates, access validation, and routine maintenance tasks.
- Assisted in change implementation, network upgrades, planned maintenance windows, and service restoration activities while following approved change management processes.
- Created and maintained incident records, troubleshooting steps, workarounds, root cause observations, knowledge articles, and operational runbooks in the ITSM platform.
- Worked in 24x7 network operations, rotational shifts, night shifts,



and high-pressure environments to ensure continuous business service availability.

Certifications

- Cisco Certified Network Associate certification preferred.
- Cisco Certified Network Professional or equivalent advanced networking certification is an added advantage.
- ITIL Foundation knowledge or certification preferred.

Skill Requirements

- 5–6 years of hands-on experience in enterprise network operations, incident management, troubleshooting, and administration.
- Strong expertise across LAN, WAN, Wireless, Routing, Switching, VPN, MPLS, and Network Security environments.
- Solid understanding of ITIL processes, network monitoring, documentation, change support, and continuous service improvement.
- Experience with Cisco technologies, monitoring tools, and ITSM platforms.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit

Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 WLC/WAP management (Noida)
🏢 VARITE
📍 Noida