Consultant, Ad Operations

Experience: 3 to 4 years

Location: Lagunilla de Heredia, Costa Rica

Skills: Advertising Operations, Ad Tech, Digital Media Operations, programmatic advertising workflows, ad serving, measurement, AdTech, MarTech, analytical skills, data quality oversight, issue resolution, cross-functional collaboration, Excel, Pivot Tables, VLOOKUP, INDEXMATCH, Google Cloud Platform, Amazon Web Services, FTPs, HTML, JavaScript, SQL, mathematical skills, problem-solving skills, market research, attribution methods, big data, modeling approaches, marketing concepts

TransUnion's Job Applicant Privacy Notice
What We'll Bring: What We’ll Bring At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile, adaptable, and future-ready. Our employees enjoy a competitive advantages package, flexible work arrangements, and the opportunity to make a real impact across the advertising and data ecosystem.

What You'll Bring:
TransUnion is looking to hire a Consultant, Ad Operations as a member of our Measurement Integration Operations team. The ideal candidate will be an analytical and critical thinker with a demonstrated track record of performing highly detailed/technical work in an agile environment. The primary goal of this position is to serve as a Subject Matter Expert driving operational excellence for our Data Management Platform and Multi-Touch Attribution (MTA) clients. This includes ensuring seamless execution of integrations, consistent delivery workflows, data quality oversight, and efficient issue resolution across external ad tech platforms. In addition, this role requires the ability to lead and prioritize operational initiatives, collaborate cross-functionally, and provide transparent, actionable guidance to internal teams (i.e., Product, Sales, Engineering), partners, and clients.



A strong focus on issue identification, documentation, scalability, and continuous improvement is essential to maintaining reliable platform performance and a high-quality client experience.

Key responsibilities include:
• Coordinate the setup, QA and maintenance of measurement integrations for our clients
• Serve as the primary escalation point for complex operational or partner issues, driving resolution and root-cause analysis
• Partner closely with Product and Engineering to support platform enhancements, troubleshooting, and new feature launches
• Monitor performance metrics and operational KPIs to identify trends, risks, and improvement opportunities
• Support onboarding and enablement for recent partners, products, and platform capabilities
• Establish and refine operational processes, documentation, and training to improve efficiency and consistency
• Ensure adherence to data governance, compliance, and privacy standards across all operational activities

Impact You'll Make:
This Role Requires Comfort operating in a fast-paced, evolving Ad Tech environment. A balance of hands-on operational expertise and critical-thinking skills. Strong organizational skills and the ability to manage competing priorities. A customer-first mindset with a focus on quality and reliability.

Nice to Have
Experience with identity-based advertising, data onboarding, or measurement solutions. Familiarity with DSPs, SSPs, or clean room environments. Experience supporting platform migrations or large-scale operational change. Prior experience working in a matrixed or enterprise environment.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws. TransUnion is an equal opportunity employer and values diversity at all levels of the organization. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

📌 Consultant, Ad Operations (Mumbai)
🏢 TransUnion
📍 Mumbai