- Must have worked in L2/L3 application support or production support roles.
- Experience supporting business-critical applications in a live workplace.
1. Hands-on ERP Support Experience
- Supported at least one of:
- Dynamics 365 Finance & SCM (Preferred)
- AX2012 / AX2009
- SAP ECC / S4HANA
- Infor M3
- Incident Management & Issue Resolution
- Experience independently investigating, troubleshooting, and resolving application issues.
- Worked on ticketing systems (ServiceNow, Jira, Remedy, etc.).
- Root Cause Analysis (RCA)
- Ability to analyze recurring issues, identify root causes, and implement preventive solutions.
- ERP Functional Process Knowledge
- Understanding of Finance, Procurement, Inventory, Supply Chain, Sales Order, or Warehouse processes.
- System Integration Exposure
- Experience supporting interfaces/integrations between ERP, CRM, EDI, third-party applications, or middleware systems.
- Global Support Experience
- Worked with international stakeholders, multiple regions, or global support models.
- Comfortable handling incidents across different time zones.
- Budget upto 15 LPA
📌 Service & Support EngineerF&SCM), AHD GUJ (Ahmedabad)
🏢 Right Advisors
📍 Ahmedabad
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