Perform various post-sales activities related to residential & commercial properties for Orbit Group, ensuring the prompt resolution of customer queries, and customer delight. Activities include:
- To prepare Agreements, Demand letters, NOC, Receipts, Possession letter etc. in Farvision Software.
- Regular follow-up for payments with clients.
- Maintain customer database.
- Responsible for attending and recording client complaints
- Coordinate with the banks to obtain NOC & Payment outstanding
- Guide the customer through the sale deed, payment of stamp duty and coordinate for registration with the agent
- Update records in register
- Managing End to end Registration process for Upcoming Site
- Handling customer queries related to maintenance of sites through e-mail, telephone etc
- Communicate and Coordinate within internal departments
- Liaise with sales team for status updation of the project
- MIS reporting to management
- Ensuring timely collection of receivables
- Experience in the collection of outstanding dues would be a plus point
Job Requirement –
- 5 years experience in working with Farvision software
- Excellent verbal & written communication skills
- Computer savvy with in-depth working knowledge of MS Office
- Smart, confident, and a go-getter
- candidate should be currently working with Farvision software and is well equipped to handle the software in depth. Experience in working with Farvision software is mandatory .
📌 Post Sales (Kolkata)
🏢 RECEX
📍 Kolkata
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