Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex queries from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Responsibilities :-
- Answer incoming communications from customers via email and chat.
- Connect and resolve issues with customers using email and chat.
- In certain cases, conduct outbound calls to partners and customers.
What You Bring to the Role
- With 6 months or more of customer service experience preferred, but freshers are also welcome to apply.
- High School Diploma
- Experience in the travel and hospitality sector is a plus.
- Excellent written communication skills, including grammar and spelling
- Computer savvy
- Flexibility to work in a 24/7 environment
Offered Benefits / Facilities :
What You Can Expect
- Knowledgeable, encouraging, supportive, and present leadership
- Diverse and community-minded organization
- Career growth and lots of learning opportunities for aspiring minds
- And yes... all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
📌 Customer Service Representative (Ahmedabad)
🏢 Mantras2Success
📍 Ahmedabad
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