Key Responsibilities :- Provide technical support for back-office operations and internal teams.- Investigate and resolve data issues using advanced SQL queries and analysis.- Write and optimize SQL scripts to extract, transform, and report data from large relational databases.- Troubleshoot production issues and escalate as necessary, ensuring timely resolution.- Monitor scheduled jobs, data pipelines, and system performance metrics.- Collaborate with development and QA teams to resolve defects and validate bug fixes.- Document processes, incidents, and best practices to improve team efficiency.- Perform data audits and reconciliations as needed.Requirements :- Experience in a fintech, SaaS, or enterprise software workplace.- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).- 3-9 years of experience in a technical support,



back-office operations, or data operations role.- Strong proficiency in SQL (e.g., joins, subqueries, stored procedures, data modelling).- Experience working with relational databases such as PostgreSQL, MySQL, or SQL Server.- Solid understanding of IT support tools and ticketing systems (e.g., Jira, ServiceNow).- Knowledge of data integrity, security, and compliance standards.- Strong analytical, problem-solving, and communication skills.- Ability to work independently and manage multiple priorities in a fast-paced environment.- Should have experience working in 24-7 projects and be versatile to work in rotational shifts (morning, evening and night) (ref:hirist.tech)

📌 Technical Support Engineer (Delhi)
🏢 SMC
📍 Delhi