Job Type: Full-time

Company DescriptionZinque Boutique Patisserie is a cloud-based French patisserie located in Bandra West, Goregaon West & Lower Parel West Mumbai. We are an egg- free patisserie specialising in Entremets, cakes, Chocolates and croissants .We would request only those candidates to apply who live in Mumbai.Role DescriptionThis is a full-time on-site role for a Customer Service Executive based in Mumbai. The role involves assisting customers with inquiries, providing exceptional service, enhancing customer satisfaction, and addressing concerns promptly. Responsibilities include managing customer interactions, ensuring a seamless experience, and presenting Zinque's products with care and professionalism. Additional tasks may include maintaining customer relationships, Maintain customer records & follow-ups and addressing feedback effectively.



Coordinate with internal teams for smooth order processing.QualificationsStrong customer-focused skills, including Customer Service, Customer Satisfaction, and Customer SupportProficiency in Customer Service Management and handling customer inquiriesExceptional interpersonal and communication skillsProblem-solving abilities and a positive attitude towards challenging situationsPrevious experience in hospitality or retail is an advantageAbility to work in a quick-paced environment and adapt to changing demandsProficiency in multiple languages is a plusPositive attitude and willingness to learnBasic computer knowledgeMONTHLY SALARY : 15000 per month

📌 Customer Service Executive (India)
🏢 Zinque Boutique Patisserie
📍 India