- Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment.
- Good Understanding of ITSM process
- Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.)
- Escalation for End user computing issues and complains received from business users.
- Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery.
- Effort analysis, work allocation, resource planning and optimization.
- Preparation of daily/weekly/monthly reports (internal and to client) Infra Implementation and Rollout
- MECM + Trellix ePO + Intel EMA Key
Responsibilities*
- Good understanding of IT infrastructure tools like Intune, EMA, MDM
- Vulnerability management
- Hands-on experience in Powershell scripting
- Hands-on experience in WDS, managing PXE
- Proactive monitoring and solid follow-up practices to ensure overall compliance
- Hands-on experience in Intune / Auto Pilot
- Understanding on latest technologies and their applications
- Motivational behavior among team is appreciated
- Ready to accept current changes in process or pro
📌 Sccm/mecm (Pune)
🏢 Tata Consultancy Services
📍 Pune
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