Broad outline of the Role
Responsible for driving day-to-day system and service engineering operations, with a solid focus on automation, API development, and AI-driven workflows. This role includes building agentic workflows for SIEM incident analysis and automated response, while ensuring high-quality delivery through productive system operations.
This is an operational role that requires hands-on technical execution, along with the ability to seek guidance when needed.

Minimum Qualifications & Experience
Technical / Engineering Degree (Computer Science, IT, ECE, or related field)
Hands-on experience with Python development and API integration

Key Skills & Competencies
Solid Python programming skills (mandatory)
Experience in API automation & RESTful integrations Understanding of SIEM tools (e.g., Splunk, QRadar, Sentinel, etc.)
Basic knowledge of AI/LLM-based workflows or automation frameworks
Familiarity with agentic workflows / orchestration tools (e.g., n8n, LangChain, or similar) is a plus

Key Responsibilities
Support, maintain, and deploy system applications
Manage storage and system resources
Perform system installation and configuration
Support in technical analysis of software, hardware, and network systems




Perform integration and migration with existing systems
Maintain and update technical documents and procedures

Automation & AI (New Focus Area)
Develop Python-based automation scripts and APIs
Design and implement agentic workflows for SIEM incident analysis and response
Integrate SIEM tools with automation platforms via APIs
Automate incident triaging, enrichment, and action workflows
Publish dashboards to track automation outcomes, incidents, and project progress

Incident Handling Support
Work closely with senior/team leads for incident analysis
Translate incident scenarios into automated workflows
Troubleshoot issues highlighted by service assurance teams
Improve response efficiency via automation

Nice to Have (Preferred)
Experience with Azure AI / OpenAI / automation tools
Knowledge of RPA or workflow orchestration tools
Exposure to security automation (SOAR concepts)
Familiarity with vector databases / RAG (basic level)

Looking for a hands-on engineer who can:
Write Python code
Build API-driven automation
Create agentic workflows for SIEM incidents
Work alongside SMEs for incident logic + automation execution

📌 Sr Engineer Platform Engineering Chennai
🏢 Tata Communications
📍 Chennai