Support the Operations Manager in overseeing daily activities across all hotel departments.
Ensure service excellence by implementing effective strategies and procedures.
Manage staff performance, provide guidance, and develop training programs.
Handle escalated guest issues promptly and professionally.
Optimize operational efficiency through process improvements and cost reduction initiatives.
Collaborate with other departments to achieve business objectives.
Job Requirements
Minimum 5 years of experience in operations management or a related field.
Robust leadership and team management skills.
Excellent communication and problem-solving abilities.
Ability to work under pressure and handle multiple tasks simultaneously.
Knowledge of hotel operations,
including front desk, housekeeping, and food and beverage services.
Familiarity with industry-specific software and systems.
About Company
VIMALA REGENCY is a leading hospitality company committed to providing exceptional customer experiences and driving operational excellence. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.