Role & responsibilities Core Work Responsibilities
Staff Supervision: Assign daily tasks, manage work schedules, and monitor room attendants and floor staff.
Quality Inspections: Conduct rigorous audits of guest rooms, corridors, public areas, and back-of-house zones.
Inventory Control: Track linen, guest amenities, uniforms, and cleaning chemicals. Proactively order replacement stock.
Front Desk Coordination: Provide live room status updates to ensure rapid check-in turnarounds.
Maintenance Reporting: Identify and log property damage, broken fixtures, or equipment failures directly with the engineering team.
Guest Relations: Address and resolve guest complaints or specific requests immediately.
Training & Onboarding: Train the team & current team members
Candidate must have relevant experience in reputed branded 5 star hotels/resorts