05 Aug
|
Vow Sourcing
|
Mumbai
05 Aug
Vow Sourcing
Mumbai
Company Description:
Vow Sourcing connects ambitious businesses in Australia, the USA, and the UK with top-tier remote professionals, offering cost-effective staffing solutions. Specializing in outsourcing talent from India and the Philippines, we enable companies to focus on growth and efficiency. Our dedicated remote professionals deliver outstanding results, helping businesses succeed and scale globally.
At Vow
Sourcing, we are committed to guiding organizations toward achieving their goals through a trusted partnership.
Location: Mumbai (Work From Office Only).
Role Description:
This is a full-time in office role for a Business Development Executive/Customer Service Executive, located in Mumbai. We are looking for a Business Development Executive / Customer Service Executive who possesses exceptional communication skills and a strong attention to detail. The ideal candidate will be responsible for managing customer interactions professionally, resolving queries efficiently, and ensuring a seamless service experience for clients. This role requires individuals who are confident communicators, highly organized,
and able to maintain accuracy while handling multiple customer interactions. Experience working in an international BPO or call center setting will be considered a solid advantage.
Qualifications
Strong interpersonal skills to build rapport and maintain professional relationships
Prior experience in International BPO / Call Center / Customer Support roles will be highly preferred.
Exceptional customer service and customer support abilities
Expertise in ensuring customer satisfaction and managing customer expectations effectively
Proficiency in customer service management practices and processes
Excellent communication skills in English, both verbal and written
Ability to handle customer concerns with empathy and professionalism
Problem-solving skills and a proactive approach to addressing challenges
Previous experience in customer service or related roles preferred
If you are someone who enjoys interacting with people, communicating clearly, and solving problems efficiently , we would love to hear from you. Apply now to join our team as a Customer Service Executive.
📌 Business Development Executive Mumbai
🏢 Vow Sourcing
📍 Mumbai