We are seeking a motivated individual for the position of Bengali Voice Process in India. This role involves assisting customers through voice interactions in Bengali, ensuring they receive the highest level of service.
Responsibilities
Handle incoming calls and provide assistance to customers in Bengali.
Communicate effectively with customers to understand their needs and resolve queries.
Maintain a high level of professionalism and customer service at all times.
Document customer interactions accurately in the system.
Collaborate with team members to improve service delivery and customer satisfaction.
Skills and Qualifications
Fluent in Bengali and English, both spoken and written.
Excellent communication and interpersonal skills.
Basic computer skills and familiarity with MS Office.
Ability to work in a quick-paced workplace.
Robust problem-solving skills and attention to detail.
📌 Bengali Voice Process Bengaluru (India)
🏢 Glympse human capital services
📍 India
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