Key Responsibilities:

Process Analysis & Improvement:
Understand the company's current ecosystem and workflow, identify gaps, and define strategies to improve processes.

Performance Metrics:
Establish and track KRAs/KPIs to ensure accountability and measurable outcomes.

Operational Efficiency:
Standardize inter-department coordination and implement best practices to improve workflow and operational performance.

Employee Workflow & Performance:
Optimize employee workflow and performance structure to enhance productivity and engagement.

Project Management & Execution:
Use Agile (Scrum/Kanban) and Lean methodologies to plan, track, and deliver operational initiatives efficiently.

Data & Dashboard Management:
Develop dashboards and visualizations to monitor processes and inform decision-making.

Automation & Tools Implementation:
Leverage automation and AI tools to streamline processes and reduce manual intervention.

Collaboration & Documentation:
Facilitate alignment across marketing, product, creative, and analytics teams, ensuring proper documentation and communication.

📌 Business Process Improvement Manager Lucknow
🏢 Cedcoss Technologies
📍 Lucknow