Respond to retail and professional clients inquiries via inbound calls, email, and online chat
Obtain a thorough knowledge of products offered by IB on various global exchanges
Assist clients with opening and funding accounts
Show clients how to use different features of the Trader Workstation
Explain margin requirements to clients
Investigate trade issues and order executions
Knowledge of securities regulations impact on customers

Qualifications
Experience: 5+ years of Client services experience in the International BPO industry
Education: University degree (Bachelors) required
High level of MS Excel skills required
Language skills: Fluent English
Good quantitative/analytical skills
Excellent oral/written communication skills are required.

Company Advantages & Perks:
Market-market-competitive salary package.
Performance-based annual bonus (cash and stocks).
Group Medical & Life Insurance.
Modern offices with free amenities & fully stocked cafeterias.
Monthly food card & company-paid snacks.
Hardship/shift allowance with company-provided pickup & drop facility
Attractive employee referral bonus.
Frequent company-sponsored team-building events and outings

📌 Client Services Representative Mumbai
🏢 Interactive Brokers
📍 Mumbai