05 Aug
|
Mantras2Success
|
Ahmedabad
05 Aug
Mantras2Success
Ahmedabad
:
We’re looking for a warm, witty, and highly engaged community manager who can bring our brand to life online and offline. You’ll be responsible for nurturing our audience, sparking conversations, and growing a loyal tribe of the company's lovers across social media, DMs, WhatsApp groups, and more.
Key Responsibilities
Engage Daily
Respond to DMs, comments, tags, and mentions across Instagram, Facebook, LinkedIn, YouTube, etc.
Actively engage in relevant online groups and communities
Build relationships with customers, creators, and followers
Grow the Company's Tribe
Onboard superfans, micro-influencers, influencers, and ambassadors
Initiate fun challenges, polls, and interactive activities
Build and moderate WhatsApp communities or closed groups
Amplify & Co-create
Encourage and reshare user-generated content (UGC)
Celebrate customer stories, reviews, and testimonials
Collaborate with influencers, micro-creators, and happy customers
Track Sentiment & Feedback
Monitor brand sentiment and flag negative experiences
Share customer insights regularly with marketing, sales, and product teams
Identify loyal fans and turn them into brand advocates
Support Campaigns
Help launch and amplify campaigns through community buzz
Share teasers, sneak peeks, and behind-the-scenes moments
Ensure that every campaign feels “community-first.”
You’ll Thrive in This Role If You Are:
A natural conversationalist—witty, warm, and human
Passionate about food, wellness, and storytelling
Comfortable with social tools like Instagram, Threads, LinkedIn, WhatsApp, etc.
Rapid and empathetic when handling customer queries or complaints
Someone who sees people, not just profiles
Bonus Points If You Have:
Experience building online communities or fandoms
Worked with a D2C or FMCG brand
Basic knowledge of Canva, video editing apps, or meme-making skills
A love for nostalgia, snacking, and pop culture
📌 Community Manager Ahmedabad
🏢 Mantras2Success
📍 Ahmedabad