Responsibilities/:
Oversee day-to-day operations of the CRM system, ensuring data accuracy, integrity, and completeness.
Utilize CRM data to develop personalized customer communication strategies to enhance customer satisfaction and retention.
Implement and optimize customer relationship management strategies, processes, and tools.
Responsible for execution and maintenance of all documentation from booking through possession/registration.
Coordinate payment schedules and follow up with customers on due, pending, and milestone-based payments to ensure timely collections.
Prepare and provide necessary documentation, MIS reports, and updates to management.
Manage interactions and coordination with cross-functional teams and channel partners related to CRM and Sales.




Act as the primary point of contact for customers during both pre and post sales
Address and resolve customer queries, concerns, and issues promptly and professionally.
Build and maintain robust, long-term customer relationships to ensure trust, satisfaction, and repeat business.

Desired Skills and Experience:
Positive Knowledge on MS Office.
Robust analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.

📌 Crm Manager Vijayawada (India)
🏢 Building Blocks Group (BBG)
📍 India