Opening Procedures:
Arriving on time and preparing the counter/workspace.
Checking inventory levels and restocking as needed.
Ensuring the counter and surrounding area are clean and organized.
Powering on and preparing any necessary equipment (POS systems, computers, etc.).
Customer Interaction:
Greeting customers and providing friendly, attentive service.
Identifying customer needs and offering appropriate products or services.
Answering customer questions and providing product information.
Processing sales transactions accurately and efficiently.
Handling customer complaints or concerns professionally.
Sales and Promotion:
Upselling and cross-selling products or services.
Promoting special offers or discounts.
Maintaining knowledge of current promotions and product information.
Inventory Management:
Monitoring inventory levels and reporting shortages.
Receiving and stocking recent inventory.
Maintaining accurate inventory records.