Role & responsibilities
Building and maintaining relationships with clients and key personnel.
Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services.
Escalating and resolving areas of concern as raised by clients.
Conducting business reviews to ensure clients are satisfied with their products and services.
Alerting the sales team regarding prospects for further sales within key clients.
Liaising with internal departments to ensure client needs are fulfilled effectively.
Understanding key customer individual needs and addressing those.
Follow-up with clients for an annual maintenance contract.
Payment collections as per schedule.
Weekly/monthly/quarterly report generation based on the KPIs.
Preferred candidate profile
📌 Customer Relationship Executive Chennai
🏢 Nibav Lifts
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.