Position Details Role: Customer Service Representative – Chat Support Location: Hyderabad Employment Type: Contract (6 Months) Work Mode: 100% Work From Office Shift: Night Shift & Rotational Week Offs --- Job Responsibilities • Handle customer queries through chat support platforms.
Provide timely and accurate resolutions to customer concerns.
Maintain customer satisfaction and quality standards.
Manage multiple chat conversations simultaneously.
Document customer interactions accurately in internal systems.
Follow company processes and compliance guidelines.
Experience • Freshers to 2 Years Skills Required • Excellent written communication skills • Valuable typing speed and accuracy • Basic computer knowledge • Customer-focused approach • Ability to work in a rapid-paced workplace