Roles and responsibilities:
Provide accurate information about products, services, pricing, and promotions.
Assist customers with order placement, tracking, cancellations, and returns.
Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
12th/any Graduate
Positive Communication skills preferred
Positive typing speed.
Positive attitude towards customer handling
Problem solving skills
Experience required min 6 months and above.
Prefer candidate who has a chat and voice support experience.
We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist
Exp- fresher - 1 year
📌 Customer Support Associate Jaipur (India)
🏢 Onactive Consulting
📍 India
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