Customer Service Executive

Location: Infopark, Kochi

Experience: 0–2 Years (Freshers with excellent English proficiency are welcome to apply)

Qualification: Bachelor's Degree (Mandatory)

Salary: Up to ₹3.4 LPA

Shift: Rotational Shift

Responsibilities
Respond to customer queries through Email & Chat in a timely and skilled manner.
Resolve customer issues accurately while ensuring high customer satisfaction.
Maintain accurate records of customer interactions and update internal systems.
Collaborate with internal teams to ensure effective issue resolution.

Requirements
Bachelor's Degree (Mandatory).
Freshers and candidates with up to 2 years of experience are welcome to apply.
Excellent spoken and written English communication skills.




Strong customer service, interpersonal, and problem-solving skills.
Ability to multitask and work in a quick-paced environment.
Willingness to work in rotational shifts.

Pay: ₹20,000.00 - ₹27,000.00 per month

Advantages
Commuter assistance
Provident Fund

Application Question(s):
Are you comfortable communicating with international customers?

Language:
English (Required)

License/Certification:
Degree (Required)

Shift availability:
Night Shift (Required)

Work Location: In person

📌 Customer Service Executive Kochi
🏢 NSK Logistics
📍 Kochi