Provide customer support via CHAT for international customers.
Resolve customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Preferred candidate profile
Minimum 6months+ of experience in International is mandatory.
Must have extensive exposure on dual chat concurrency.
Familiar with Upselling tactics.
📌 Customer Support Executive Pune
🏢 Tech Mahindra
📍 Pune
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