Responsibilities & Main Duties:
Provide skilled advice and support to clients.
Collaborate closely with R&D; and Project Management teams.
Execute service activities to ensure timely and high-quality project deliverables.
Maintain and update all forms of technical documentation.

Key Performance Indicators:
Effective database support.
SLA ticket processing, incident management, and troubleshooting.
Solid social skills and teamwork.

Required Knowledge & Experience:
University degree in IT or equivalent, or at least 3 years of relevant experience.
Advanced analytical troubleshooting skills.
Experience working in multicultural environments.
Proven ability to liaise with stakeholders across various hierarchical levels.
Technical expertise in:
Database and SQL, including SQL scripting.
Data Warehouse (DWH)



and Business Intelligence (BI) architecture.
Database front-end, reporting tools, ETL tools, and drivers.
Programming languages such as Python, Lua, Java, or R.

Focus Area for DSE online test:

Core DB support responsibilities
Hands-on with MySQL/Postgres/Oracle/SQL Server/MongoDB
Troubleshooting real issues
Data model evaluation
ETL loading logic (dim fact)
SQL interpretation in plain English

Personal Skills:
Robust interpersonal and communication skills.
Attention to detail.
Customer-centric and secure approach.
Excellent organizational abilities.
Team-oriented but capable of working independently.

📌 Database Support Engineer Gexl Chennai
🏢 Getinz Techno Services
📍 Chennai