Key Responsibilities
Handle Kannada, Malayalam and Telugu collection calls with professionalism and empathy.
Engage with customers effectively and follow up on overdue accounts.
Track repayment commitments and update call dispositions accurately in the CRM system.
Negotiate payment plans while maintaining high customer satisfaction.
Achieve assigned collection and productivity targets.
Adhere to collection processes, compliance guidelines, and quality standards.
Coordinate with internal teams to resolve customer queries and account-related issues.

Required Skills & Qualifications
Robust proficiency in Kannada/Malayalam/Telugu (Mandatory).
Bachelor's degree in any discipline.
1–2 years of experience in Telecollections, Collections, or BPO Voice Process.




Hands-on experience with Dialer/CRM systems.
Basic knowledge of MS Excel.
Excellent communication, negotiation, and customer handling skills.
Ownership mindset, patience, professionalism, adaptability, and target orientation.

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Perks
Health insurance
Provident Fund

Application Question(s)
Can you attend face to face interview this week ?
What is your current take home salary ?
Mention your current location ?
Mention the languages you can speak fluently

Work Location: In person

📌 Executive Customer Care Telugu/kanada/malayalam 6 Months 1 Year Thiruvanmiyur (India)
🏢 Kreon Financial Services
📍 India