Amazon Account Manager - Technical Amazon & Listing Optimization

Location: Mumbai

Type: Full time

About the Role

We manage 17 Amazon brands (economy + luxury) and need a technically sharp, hands-on operator to own the backend — listings, PPC support, case management, and data-driven optimization. This isn't a copywriting or "posting ads" role.

You'll be diagnosing account health, fixing listing/backend issues, running SQP/CTR/CVR analysis, and using tools independently to build strategy, not just execute tasks handed to you.

What We're Looking For
3+ years minimum hands-on Amazon Seller Central experience
Agency background strongly preferred — comfortable managing multiple brands/accounts at once
Deep familiarity with Amazon's technical backend: flat files, listing errors, case escalations, category/attribute structures
Working knowledge of SQP, CTR, CVR analysis and what to do with the numbers
Solid grounding in PPC fundamentals — can read a search term report and know what it's telling you
Demonstrated ability to self-serve in tools (Helium 10, Seller Central, Ads console, spreadsheets) - we're not looking for someone who needs hand-holding on software
Comfortable working with AI tools, especially Claude,



as part of the daily workflow
Energetic - can flex between technical listing work and PPC-adjacent tasks as priorities shift

What You'll Do
Own Amazon Seller Central backend - listing edits, flat file troubleshooting, category/attribute fixes, variation issues, and case management with Seller Support
Run Search Query Performance (SQP) analysis - CTR, CVR, impression share gaps - and translate findings into action
Support PPC operations: campaign structure review, search term analysis, bid/budget sanity checks, and flagging optimization prospects (not necessarily full campaign ownership)
Troubleshoot listing suppressions, compliance flags, and technical errors end-to-end until resolved
Use Helium 10, Amazon Ads console, Brand Analytics, and similar tools independently - pull the right report, build the right analysis, without being walked through it
Build and propose your own strategies and workflows using the tools available, rather than waiting for instructions on how to use them
Work alongside AI tools (Claude in particular) as part of daily workflow - comfortable prompting, reviewing AI output critically, and using it to move faster

📌 Ecommerce Manager Mumbai (India)
🏢 Virtail
📍 India