Job Title: Technical Support Executive (Software Support)
Job Summary: We are looking for a Technical Support Executive to provide software-related support to customers. The role involves attending customer calls, troubleshooting software issues, providing remote assistance, and ensuring timely resolution of customer queries.
Location: Bengaluru
Responsibilities
Attend customer calls and provide technical support.
Troubleshoot software-related issues.
Assist with software installation and configuration.
Provide remote support to customers.
Escalate unresolved issues to the technical team.
Maintain support tickets and customer records.
Qualifications
Any Graduate / BCA / B.E. / B.Tech
Experience
Freshers or 0 1 years of experience.
Skills
Technical Support
Troubleshooting
Software Installation
Software Configuration
Remote Support
Ticketing
Customer Records Management
Hindi
English
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.