Role Responsibilities:
Conduct regular field audits and ensure timely error feedback closure.
Support fraud investigations and recommend process improvements.
Identify recent contact information of customers during audits.
Deliver peer coaching and assist field teams with compliance and quality.
Job Requirements:
2–4 years of experience in field quality audits and compliance.
Robust analytical and investigative abilities.
Willingness to take ownership and adapt to changing requirements.
Team-oriented with valuable communication and coaching skills.
📌 Field Quality Assurance Analyst Bengaluru
🏢 home credit
📍 Bengaluru
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