Front Office Executive (Day Shift) – Receptionist

Location: Dalhousie, Himachal Pradesh

Job Type: Full time

Shift: Day Shift

About the Hotel A newly opening 4-star hotel in Dalhousie is looking for enthusiastic and customer-focused Front Office Executives to join our team. If you are passionate about hospitality and enjoy interacting with guests, this is an excellent opportunity to build your career in a professional hotel environment.

Job Summary The Front Office Executive will be the first point of contact for guests, ensuring a warm welcome and delivering exceptional service throughout their stay. The role involves handling reservations, guest check-ins and check-outs, responding to inquiries, and coordinating with various hotel departments to provide a seamless guest experience.

Key Responsibilities
Welcome guests in a courteous and professional manner.
Perform efficient check-in and check-out procedures.
Handle room reservations, cancellations, and modifications.
Answer telephone calls, emails, and guest inquiries promptly.
Coordinate with Housekeeping, Maintenance, and Food & Beverage departments to ensure guest satisfaction.
Process guest payments and maintain accurate billing records.




Maintain front desk records and daily reports.
Upsell hotel rooms and services whenever appropriate.
Handle guest complaints professionally and ensure timely resolution.
Maintain a clean, organized, and welcoming reception area.

Requirements
Graduate preferred (Hotel Management candidates are encouraged to apply).
1–3 years of experience in hotel front office or reception is preferred. Freshers with excellent communication skills may also apply.
Good communication skills in English and Hindi.
Basic computer knowledge; familiarity with hotel PMS software is an advantage.
Professional appearance and positive attitude.
Strong customer service and problem-solving skills.
Ability to work efficiently in a fast-paced hospitality environment.

What We Offer
Competitive salary based on experience.
Accommodation and meals (as per hotel policy).
Growth opportunities opportunities.
Professional and supportive work environment.
Opportunity to be part of the opening team of a premium 4-star hotel in Dalhousie.

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits
Versatile schedule
Food provided

Work Location: In person

📌 Front Office Executive / Receptionist Dalhousie
🏢 Peaceful stays
📍 Dalhousie