Role & responsibilities
Employer Service Helpdesk (Helpdesk Operator)
Resolve Queries through Software/tools (Attend calls)
Additional Trainings will be provided
Preparing reports
Excel- PowerBI
Preferred candidate profile
Graduates (Any stream)
Fresher with positive communication skills (AK) (valuable spoken English is mandatory)
Individuals with 6 months experience in customer service will be considered for the requirement.
Willingness to work in rotational shifts
6.30am - 3.30am
9.30am - 6.30pm
12.30pm - 9.30pm (Dinner will be provided)
9.30pm - 6.30am (Dinner will be provided)
Shift timing will be fixed for 1 month
Office Location - Goregaon (Mumbai)
Week Offs: 1 week off (Roster will be shared for the same)
Shift and Week off would remain constant for 1 month