ob Summary

We are seeking a proactive and responsible Floor Coordinator to oversee the day-to-day operations of the hospital . The candidate will ensure smooth patient care coordination, maintain departmental discipline, support clinical and non-clinical teams, and enhance patient satisfaction while ensuring compliance with hospital policies and quality standards.

Key Responsibilities
Coordinate and supervise the daily activities of the assigned hospital floor.
Ensure smooth admission, transfer, discharge, and patient movement.
Coordinate with Doctors, Nursing, Housekeeping, Billing, Pharmacy, Laboratory, MRD, and other departments for seamless patient care.
Monitor cleanliness, hygiene, and overall floor maintenance.
Attend to patient and attendant concerns and ensure timely resolution.
Ensure availability of required supplies, equipment, and patient amenities.
Monitor staff attendance, discipline, grooming, and duty allocation on the floor.
Conduct regular floor rounds and report operational issues to the Hospital Administration.
Maintain records, incident reports, and shift handover documentation.
Ensure compliance with NABH standards, hospital policies,



infection control practices, and patient safety protocols.
Assist in emergency situations and coordinate with concerned departments.
Support patient feedback collection and implementation of service improvements.

Eligibility
Graduate in any discipline (Healthcare/Hospital Management preferred).
2–5 years of experience in hospital operations, patient services, or healthcare coordination.
Experience in NABH-accredited hospitals will be preferred.

Required Skills
Excellent communication and interpersonal skills.
Solid coordination and problem-solving abilities.
Leadership and team management skills.
Basic computer knowledge (MS Office/Hospital Information System).
Ability to work in rotational shifts.

Salary

As per experience and hospital norms.

How to Apply

Interested candidates may send their updated resume to the HR Department or mail @ [email protected]

Location: Lucknow

Joining: Immediate Preferred

Pay: From ₹20,000.00 per month

Work Location: In person

📌 Floor Coordinator Gomti Nagar
🏢 Divine Heart u0026 Multispeciality Hospital
📍 Gomti Nagar