Hiring Customer Relationship Manager
THIS IS AN ON-ROLL PROSPECT WITH ICICI LOMBARD
Designation :
Customer Relationship Manager
Role :
Handling inbound calls
Shift Timing:
Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs.
Week-Off :
5 Days working 2 days rotational off
: -
Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call.
Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
Understanding multiple products and processes.
Influencing customers to buy or retain product or service by following a prepared script to give product reference information
Skills Require: -
Graduate Mandatory
Positive Communication in English
Max Age Criteria: 32
📌 Hiring Customer Service Associate At Icici Lombard Vashi Mumbai
🏢 ICICI Lombard
📍 Mumbai
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