Description

We are seeking a motivated and detail-oriented individual for the position of Chat Support / Email Support / Non-Voice Support. The ideal candidate will be responsible for assisting customers through chat and email channels, ensuring their inquiries are resolved in a timely and skilled manner.

Responsibilities
Provide timely and accurate responses to customer inquiries via chat and email.
Resolve customer complaints and issues effectively and efficiently.
Maintain a high level of professionalism and empathy while interacting with customers.
Document customer interactions and feedback in the support system.
Collaborate with team members to improve processes and provide excellent customer service.

Skills and Qualifications
Excellent written communication skills in English.
Strong problem-solving skills and ability to handle difficult situations.
Basic understanding of customer service principles and practices.
Familiarity with chat support tools and email management systems.
Ability to work in a rapid-paced setting and manage multiple tasks simultaneously.

📌 Hiring For Non Voice / Backend / Chat Support / Email Support Bengaluru
🏢 Glympse human capital services
📍 Bengaluru