We are seeking a agile and knowledgeable Laptops Product Trainer to educate internal teams, retail partners, and end-users on the features, advantages, and technical specifications of our laptop product portfolio. You will play a critical role in enhancing product knowledge, driving customer confidence, and increasing overall product adoption and sales performance.
Key Responsibilities:
Training Delivery:
Conduct in-person and virtual training sessions for sales teams, channel partners, customer support, and retail associates on laptops and related accessories.
Product Expertise:
Stay up-to-date with the latest hardware trends, product specifications, competitive analysis, and unique selling points of each laptop model.
Content Development:
Create and maintain engaging training materials including presentations, videos, guides, FAQs, comparison charts, and eLearning modules.
Go-to-Market Support:
Collaborate with product, marketing, and sales teams to support product launches with tailored training plans and collateral.
Feedback & Reporting:
Gather