Primary Internal Interactions
AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.
Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.
Quality Compliance Analyst (QCA) for the purpose of feedback and audit.
Trainers for the purpose of pre-process and process training.
Primary External Interactions
MetLife Subject Matter Experts for the purpose of seeking missing information.
MetLife Subject Matter Expert for the purpose of work related issues and escalated transactions.
Technical Skills
Computer navigation skills
Keyboarding and data entry speed (minimum 20 wpm with 90% accuracy)
Working knowledge of MS Excel and MS Word.
Understands basic principles of accounting. (Preferred)
Process Specific Skills
Effective communicator / Speaks clearly & succinctly.
Robust understanding and comprehension of the English language
Knowledge of Insurance principles in relation to the US Insurance industry
Knowledge about US Culture
📌 Insurance Associate Noida
🏢 MetLife
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.