We are seeking Graduate Freshers interested in an International Customer Care - Non-Voice & Chat Process role at KVC Consultants Ltd. You will provide exceptional support to international customers through chat, ensuring high-quality interactions and effective issue resolution.

Roles and Responsibilities:
Provide customer support through non-voice and chat channels.
Offer exceptional support while communicating and assisting international customers.
Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
Resolve tickets by analyzing customer-reported information to identify problems and concerns, providing accurate and timely solutions.

Skills Requirement:
Excellent written communication skills in English,



with robust grammar and spelling, suitable for an international audience.
Ability to provide exceptional support and maintain high-quality standards in customer interactions.
Robust analytical skills to identify and resolve customer problems and concerns.
Customer-focused mindset with a commitment to ensuring customer satisfaction.
Ability to work independently and manage multiple chat conversations efficiently.
Basic computer proficiency and ability to navigate customer support systems.

QUALIFICATION:
Graduate Fresher.

📌 International Customer Care Non Voice &chat Process Gurugram
🏢 KVC CONSULTANTS
📍 Gurugram