To provide IT support, maintain the company’s IT systems, and ensure the smooth functioning of the ERP system by supporting users and resolving technical issues.
Key Responsibilities
Provide IT support for computers, laptops, printers, and network issues.
Install, configure, and maintain hardware and software.
Support users in the ERP system and resolve day-to-day issues.
Create and manage ERP user accounts and access permissions.
Coordinate with ERP vendors for issue resolution and system updates.
Monitor ERP performance and ensure smooth daily operations.
Train employees on ERP modules and system usage.
Prepare ERP-related reports and assist management with data analysis.
Perform data backup and ensure data security.
Maintain IT asset records and software licenses.
Document IT and ERP procedures and user manuals.
Qualification
MCA,
BCA, B.Sc. (IT), B.Tech./BE (Computer Science/IT), or any Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field.
Experience
2–5 years of experience in IT support and ERP administration.
Experience with ERP software (Nway ERP, and other related Construction ERP) is preferred.
Skills
Positive knowledge of ERP systems and business processes.
Proficiency in Microsoft Excel and MS Office.
Basic knowledge of networking, hardware, and system administration.
Robust analytical and problem-solving skills.
Valuable communication and user support skills.
Ability to work independently and meet deadlines.
Salary – ₹25,000 per month (based on experience and interview performance).
📌 It & Erp Executive Ranchi
🏢 Godawari Harsh Construction
📍 Ranchi
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