To qualify for the role, you must have
Minimum of 8 years of experience in testing ServiceNow modules, including ITSM, ITBM, HRSD, CMDB, and Discovery.
Proven experience leading end-to-end testing for ServiceNow family upgrades, including patch upgrades, ensuring seamless transitions and minimal disruptions.
Demonstrated expertise in leading testing efforts for ServiceNow enhancements and greenfield implementations, delivering high-quality solutions.
Hands-on experience developing, maintaining, and executing automated test scripts using ServiceNow Automated Test Framework (ATF).
Solid ability to perform manual exploratory testing for recent user stories and regression cycles.
Solid technical and functional understanding of ServiceNow modules and business processes.
Experience testing Gen AI / Agentic AI solutions within ServiceNow or related platforms.
Comfortable working with large data sets and devising testing strategies for complex ServiceNow implementations.
Excellent troubleshooting skills to diagnose and resolve issues within ServiceNow applications.
Familiarity with Agile development methodology as well as Waterfall project management approaches.
Solid communication skills with the ability to present information clearly and effectively to both technical and non-technical stakeholders.
Proficiency in utilizing various testing techniques and tools to enhance test coverage and efficiency.
📌 Servicenow Tester Senior Kerala (India)
🏢 EY
📍 India
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