Must Have Skills/Project Experience/Certifications:
Hands-on experience with Veeva CRM platform administration covering:
MyInsights dashboard configuration and KPI design.
CLM (Closed Loop Marketing) content deployment and management.
Approved Email configuration and template management.
Sample management, order management, and field inventory workflows.
Veeva CRM Events Management event creation, approval, and lifecycle management.
Advanced knowledge of commercial Life Sciences business processes and the ability to translate them into scalable Veeva CRM solutions, including field force effectiveness, territory management, HCP/HCO engagement tracking, and multi-channel commercial operations
Valuable to Have Skills/Project Experience/Certifications:
Experience in life sciences/pharmaceutical domain
Exposure to Veeva Vault or related Veeva ecosystem tools
Knowledge of integrations, data migration, and release management
Experience working in Agile delivery settings
Veeva CRM certification
Salesforce certification
Experience with commercial operations or field force enablement initiatives
Education:
Bachelor’s degree in Engineering, Computer Science, Life Sciences, Business, or related field