Role Details: Responsible for achieving targets by sourcing eligible business loans customers for the Bank and managing operations/ service-related matters pertaining to Business Loans customers from Bank branches/ internal customers
Overall Job Description:
Source and login business loan cases and meet productivity norms
Provide operational support to accurately enter loan application data into the system.
Manage and maintain physical and electronic files related to loan applications and monitor and track loan applications through various stages.
Customer service:
Respond to customer inquiries, keep customers informed about the status of their loan application
Resolve customer complaints and concerns in a timely and qualified manner
Risk management and compliance: Perform Know your customer (KYC) and Anti-money laundering (AML)
checks on loan applications
Retrieve and review credit reports for loan applicants and ensure adherence to regulatory requirements and internal policies.
Education and Work Experience Requirements:
EDUCATION
Essential requirement: Graduation
Preferred: WORK EXPERIENCE
Essential requirement: not mandatory
Preferred: 1 or 2 years in Housing or Mortgage loans
Desired Behavioral / Functional Traits
Candidate who is currently managing consumer banking Sales for Assets or earlier work experience in Personal Loans
Candidate with direct sales team experience
Past experience of Coordination with customers and credit team for ensuring positive TAT and customer service
Positive communication and networking skills
Ability to work under tight deadlines and to prioritize conflicting and changing priorities
Ability to liaise and follow-up with internal stakeholders and vendors
📌 Acquisition Manager Business Loan Uttar Pradesh
🏢 IndusInd Bank
📍 Uttar Pradesh
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