Guest Relationship Executive - Bandra Jogeshwari
Opening: 2 Nos.
Employment Type: Full Time
Work Experience: 3.0 Year(s) To 4.0 Year(s)
CTC Salary: Not Disclosed by Recruiter
Function: Other
Industry: Real Estate/Property
Qualification: B.Sc - Hospitality and Hotel Management; M.Sc / MS Science - Hospitality Administration; MBA/MMS/MPM/PGDM - Hospitality Management
Location: Andheri, Bandra, Jogeshwari
We are looking for a energetic and customer-oriented Guest Relationship Executive to deliver an exceptional experience to clients visiting our real estate projects and sales offices. The ideal candidate will welcome visitors, coordinate with the sales team, manage client interactions, and ensure a seamless customer journey from inquiry to site visit.
Roles Responsibilities:
Welcome guests warmly and provide exceptional customer service throughout their visit.
Handle guest inquiries, requests, and complaints promptly and professionally.
Coordinate with the sales team to ensure timely assistance and smooth client interactions.
Maintain accurate records of walk-in clients, leads, and guest feedback in the CRM system.
Assist in managing reservations, appointments, and guest check-ins/check-outs, as applicable.
Ensure meeting rooms are clean and fully equipped with the required stationery and presentation materials before client meetings and site visit discussions.
Ensure the reception and guest areas are well-maintained and uphold the organization's service standards.
Minimum Requirements:
Relevant Experience: 3 Years
Education: Bachelor's degree in Hospitality, Business Administration, or any related field.
Skills: Experience preferably in the real estate industry. Robust customer-centric approach with the ability to handle guests professionally.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.