Senior Observability Engineer LogicMonitor

Location: Bengaluru

Work Model: Hybrid

Experience: 5 8 years (minimum 2 years hands-on L2 LogicMonitor experience)

Compensation: Up to 13 LPA (based on relevant experience, current compensation, and assessment outcome)

Shift Requirements
A Shift: 6:30 AM 3:30 PM
B Shift: 1:00 PM 10:00 PM
C Shift: 9:30 PM 6:30 AM
Rotational on-call support required

Key Responsibilities
Administer, configure, and troubleshoot LogicMonitor, including setup and maintenance of collectors, devices, resource groups, properties, user roles, alert rules, and maintenance windows.
Manage and optimize SNMP-, WMI-, and SSH-based monitoring integrations.
Develop, customize, and troubleshoot LogicModules (DataSources, ConfigSources).
Create and maintain dashboards, reports, thresholds, and alerting mechanisms; focus on reducing false positives.
Use scripting (Python, PowerShell) for automation, tool integrations, and process improvements.
Provide L2 incident management and troubleshooting, ensuring timely resolution and adherence to SLAs.




Participate in a rotational on-call support schedule and work across multiple shifts as required.

Key Requirements
Must-Have:
5 8 years overall experience with at least 2 years of hands-on L2 LogicMonitor administration and troubleshooting.
Solid understanding of collectors, devices, resource groups, properties, user roles, alert rules, and maintenance windows in LogicMonitor.
Experience configuring and troubleshooting SNMP, WMI, and SSH-based monitoring.
Hands-on with LogicModules (DataSources, ConfigSources).
Familiarity with dashboards, reports, thresholds, and reducing false alerts.
Scripting and automation experience with Python and PowerShell.
Proven L2 incident management and SLA-based support background.
Preferred:
Exposure to integration with other monitoring tools.
Experience in large-scale enterprise settings.

Additional Information
Work Model: Hybrid (onsite and remote as per policy)
Shifts: Must be comfortable with rotational shifts and on-call support.

📌 Observability Engineer Bengaluru
🏢 Genetic Callnet Consultancy
📍 Bengaluru