Hiring: Specialist / Sr. Specialist Disaster Recovery/Business Continuity and ITSM
Location: Chennai (Preferred)
Experience: 610 Years
Domain: BFS (FSTI)
Positions: 1
Role Overview
Seeking a DR/BCP and ITSM Specialist to lead end-to-end disaster recovery planning, execution, and governance for enterprise applications. The role requires strong coordination across Infra, DBA, Application, and business teams, along with hands-on execution of DR drills.
Key Responsibilities
Own and manage end-to-end DR test lifecycle (scope, planning, execution, closure)
Lead failover, validation, and failback activities across systems
Coordinate with cross-functional teams for seamless DR execution
Act as central SPOC for stakeholder & client communication during DR events
Track RTO/RPO adherence and recovery validation metrics
Identify risks, drive issue resolution, and manage escalations
Conduct post-test reviews (PIRs) and drive continuous improvements
Ensure DR documentation is updated, compliant, and audit-ready
Required Skills
Strong understanding of DR & BCP concepts (RTO, RPO, recovery strategies)
Solid project management & coordination skills
Experience working with Infra, DB, Application, Network teams
Strong stakeholder & client-facing communication skills
Positive analytical and problem-solving capability
Valuable understanding of incident, change and problem management
Technical Exposure
Knowledge of Infrastructure, Applications & DB dependencies
ServiceNow / ITSM tools
MS Teams, SharePoint, Excel
Project tracking tools (MS Project / Jira)
Good to Have
Exposure to Incident, Problem, Change Management
Experience in DR governance, audits, and compliance
Experience handling enterprise DR drills / crisis scenarios
What We Offer
Prospect to lead enterprise-scale DR programs
Direct exposure to client-facing critical operations
Ownership of business resilience & continuity initiatives
Mandate skill: Disaster Recovery Management, ITSM
📌 Disaster Recovery/business Continuity And Itsm Telangana
🏢 LTM
📍 Telangana